Terms & Conditions
Introduction
Thank you for visiting www.luv2eat.in. Luv2Eat is a brand owned and operated by Shiru Foods India Pvt. Ltd., dedicated to bringing authentic, high-quality food experiences to customers. By accessing and shopping on this site, you indicate your unconditional acceptance of these terms & conditions.
Luv2eat reserves the right to update or revise these terms & conditions at any time. Continued use of the site following any changes constitutes your acceptance of those changes.
At Luv2eat, we strive to create a safe and enjoyable shopping experience for our customers.
1. Eligibility to Use Our Site
Use of the site is available only to persons who can legally enter into contracts under applicable laws.
Individuals classified as “incompetent to contract” under the Indian Contract Act, 1872, including minors (under 18 years of age) and un-discharged insolvents, are not eligible to use this site.
Luv2eat reserves the right to terminate access to the site for any user found to be ineligible.
2. Membership
You can shop as a guest, but registering on the website provides a personalized experience.
When registering, you agree to provide true, accurate, and complete information about yourself.
Luv2eat reserves the right to terminate your account at any time if false or misleading information is provided.
3. Electronic Communications
By using the site or communicating with us via email, you consent to receive electronic communications from Luv2eat.
All agreements, notices, and other communications that we provide electronically shall satisfy any legal requirements that such communications be in writing.
4. Reviews, Feedback & Submissions
All reviews, comments, feedback, and suggestions submitted to Luv2eat become its property.
By submitting content, you grant Luv2eat the right to use, reproduce, modify, and publish such content.
Luv2eat reserves the right to monitor, edit, or remove any content that violates its policies or is inappropriate.
5. Accuracy of Content & Product Information
Luv2eat strives to provide accurate product and pricing information, but errors may occur.
If a product is listed at an incorrect price or with incorrect details, Luv2eat reserves the right to modify the price, correct the product information, or cancel/refund any orders before dispatch.
6. Pricing & Payment
All prices are listed in INR and are subject to change without prior notice.
Payments must be made in full at the time of purchase via credit/debit cards, UPI, net banking, or digital wallets.
Any discrepancies in payments must be reported to Luv2eat customer support immediately.
7. Shipping & Delivery
Luv2eat ensures timely delivery of orders, but estimated delivery times are subject to change due to unforeseen circumstances.
Once shipped, customers will receive tracking details via email or SMS.
Luv2eat is not responsible for delays caused by logistical issues or third-party shipping partners.
8. Cancellation, Return & Refund Policy
Orders can be canceled within 24 hours of purchase, provided they have not been dispatched.
Due to the perishable nature of our products, returns are not accepted unless the item is damaged or incorrect.
Issues with damaged or incorrect items must be reported within 48 hours of delivery, along with supporting images.
Refunds will be processed only after verification by Luv2eat.
9. Intellectual Property Rights
All content on www.luv2eat.in, including text, images, logos, and product descriptions, is the intellectual property of Luv2eat.
Unauthorized use, reproduction, or modification of any content without prior written consent is strictly prohibited.
10. Limitation of Liability
Luv2eat shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the site.
This includes but is not limited to loss of profits, data, or any other intangible losses.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.
12. Contact Information
For any queries regarding these Terms & Conditions, please contact us:
Shiru Foods India Pvt. Ltd.
📧 Email: hello@luv2eat.in
📞 Phone: +91 63644 53337
🌐 Website: www.luv2eat.in